Unbelievable level of customer service that you don’t see these days, especially from major dealerships. Alan, David, Tom, Danielle and the rest of the team bent over backwards. Car looks amazing thanks to everyone’s hard work. Highly, highly recommended. Thank you again!
Mr Lynnas - Lloyd Newcastle BodyshopDecember 2021
Went for recall work, all good. Some cracking cars for sale too, even electric ones if that floats your boat.
Anonymous - Lloyd Colne BMWNovember 2021
Unbelievably friendly. Sparkling showrooms. Excellent hospitality - good coffee, two biscuits and a sweet. Free WiFi. A good price on the second hand car that was purchased. 5 stars. Well done Lloyd's. Think I'll be back again, for the coffee if nothing else.
Rolf Cooley - Lloyd Cockermouth BMWNovember 2021
Excellent staff very friendly.
Peter Orr - Lloyd Newcastle BMWNovember 2021
Beautiful showroom with the friendliest helpful staff. I was being looked after by John and he couldn't have been more helpful if he had tried, outstanding customer service in every aspect. Can't recommend them highly enough.
Andy Briers - Lloyd Newcastle MININovember 2021
Don't expect cheap but if you ride the best and want the best service this is the place. Top service from team.
Mark Longstaff - Lloyd Carlisle BMW MotorradNovember 2021
As ever a great standard of service. Helpful and knowledgeable staff. Total hassle free experience.
Ian Grieve - Lloyd Newcastle BMWNovember 2021
Excellent service...Walter was very professional, helpful and friendly. Scott on the next desk was cheerful person too. 👍🏻
Ali Salman - Lloyd Blackpool BMWNovember 2021
Fantastic service from Rod Irvine and the rest of the Lloyds team. I went up originally to view the iX on its release day and was well received, along with a test drive of the excellent new ix3. I will definitely use Lloyd's in the future.
Luke Ahern - Lloyd South Lakes BMWNovember 2021
Wonderful experience from start to finish. Jamie kept us informed every step of the way and the car came earlier than expected. Great garage, great sales team. Would recommend to anyone.
Chris Lee - Lloyd Colne BMWNovember 2021
We just bought a used Audi from Jordon at Lloyd’s in Newcastle. Jordon went the extra mile for us by making a video of the car and arranging our part exchange all by telephone and email. We had a 100 mile drive each way to collect the car but it was well worth it and made possible by Jordan's first class customer care. Lloyd's are lucky to have him he’s really excellent.
James Dyson - Lloyd Newcastle MININovember 2021
Brilliant service this morning at Lloyd. Was looked after by Sarah in the service department. She was welcoming, made conversation, even arranged a taxi for me down into town as it was pouring down. A courtesy car wasn't available which although I didn't expect, wasn't this girl's fault and she made sure I was able to get to wherever I was going. Car was sorted well within the time estimated. Can't fault any part of the service.
Anonymous - Lloyd Newcastle BMWNovember 2021